Casino1995 Privacy Policy — Complete Details on How Your Data Is Protected

Casino1995 deeply respects your privacy. This Privacy Policy explains what information we collect when you use the Casino1995 platform, why we collect it, and how we keep it secure.

This Privacy Policy applies to all services, websites, and mobile applications of Casino1995. By using Casino1995, you agree to this Privacy Policy.

If any part of this policy is unclear to you, please reach out to our Help Center Contact us. We're ready to answer all your questions in Bengali.

Casino1995 collects the following types of information to provide its services. We only collect what is strictly necessary.

Information You Provide Directly

Information you provide when you register or use our services at Casino1995:

• Identity-Related: Full name, date of birth, nationality.
• Communications: Email address, mobile number, and current address.
• Identity Verification (KYC): Photo of your national ID, passport, or driving licence.
• Financial Information: Payment method details (bKash/Nagad/Rocket number), transaction history.
• Account Information: Username and password (stored in encrypted form).

Automatically Collected Information

When you use Casino1995, certain information is collected automatically:

• Device Information: IP address, browser type, and operating system.
• Usage Data: Pages visited, time spent, and games played.
• Log Data: Login time, logout time, transaction logs.
• Location Information: Approximate location based on IP address (not precise GPS).

Casino1995 uses your data only for the specific purposes outlined below. No unnecessary or unauthorised use takes place.

• Account Management: Creating, maintaining, and securing your account.
• Service Delivery: Providing gaming services, processing payments, and completing transactions.
• Regular Compliance: Meeting AML (Anti-Money Laundering) and KYC legal requirements.
• Fraud Prevention: Detecting suspicious activity and protecting platform security.
• Customer Support: Resolving your questions and complaints.
• Promotional Communications: Sending you bonuses, offers, and updates with your consent.
• Service Improvement: Analyzing usage data to improve the Casino1995 experience.
• Responsible Gaming: Identifying signs of problem gambling to provide timely support.

Casino1995 never sells your personal information. However, data may be shared with third parties in the following limited circumstances:

• Payment Processors: Payment gateways such as bKash, Nagad, Rocket, and similar — used solely to process transactions.
• Identity Verification Services: Authorised third-party verification providers for KYC purposes.
• Legal Obligations: When required by a court order or a lawful request from a government authority.
• Anti-Fraud Organizations: Partner organizations for online gaming fraud detection.
• Business Changes: If Casino1995 undergoes a change in ownership or business structure.

All third-party entities are required to comply with Casino1995's privacy standards. They may not use your information for their own purposes.

The Casino1995 website uses cookies and similar technologies. Cookies are small text files stored in your browser.

What Types of Cookies We Use

• Essential Cookies: To maintain login sessions and ensure security. The website cannot function properly without these.
• Performance Cookies: To monitor website speed and performance.
• Functionality Cookies: To remember your preferences (language, settings).
• Analytics Cookies: To understand how users interact with the site (not personally identifiable).

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain features of the website to stop working.

Casino1995 uses industry-leading security technology to protect your data. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• Two-Factor Authentication (2FA): OTP verification at login for an added layer of security.
• Firewall Protection: To prevent unauthorized access and cyberattacks.
• Regular Security Audits: Regular system audits conducted by independent experts.
• Password Hashing: Your password is never stored in plain text.
• Restricted Access: Only staff members who require access to your data are permitted to view it.

Casino1995 does not retain your data longer than necessary. Different retention periods apply depending on the type of data:

Once the retention period expires, data is securely deleted or anonymised.

You have several important rights regarding your data at Casino1995. We are committed to honoring each of them.

To exercise these rights, support@casino1995.bet Email us at the address below. We will respond within 30 days.

Casino1995 does not provide services to anyone under the age of 18. We do not knowingly collect data from minors.

• Age is verified at the time of registration.
• Age is verified through the KYC process.
• If a user is identified as a minor, their account will be closed immediately.
• Any data collected from a minor will be deleted immediately.

Casino1995 may update this Privacy Policy when necessary. For any significant changes:

• Advance notice will be sent to your registered email address.
• The "Last Updated" date at the top of this page will reflect the change.
• For significant changes, your consent may be requested at the time of login.
• Continued use of the service after any changes constitutes acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@casino1995.bet
• Help Center: casino1995.bet/help-center
• Response Time: Typically within 24–48 hours

If you submit a written request to exercise your privacy rights, we will respond within 30 days and take the necessary action.